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Pinterest should be one of the top contenders as a marketing avenue for your business.

According to Salesforce, which has access to Pinterest’s user data, Pinterest accounts for approximately 23% of social media-inspired sales. Assuming your target market fits Pinterest’s demographic (70% female, average age of 40), here are 17 ways to use the service to promote your business in 2017 (and beyond).

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If you are hearing a lot of references to the phrases “mobile-friendly”, “responsive mobile” or “mobile responsive” in regards to website design and not quite sure what all this means, you are not alone.  You may also be aware that these phrases somehow play into your Google rankings but are not entirely sure how or why? Let’s review so we can come away with a clearer understanding.

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There are many reasons why customer service is important to your success as a company.  The main reason is customer service can cost you repeat and future business if it is bad.  No matter how niche your business may be, with the whole world online, competition is fierce.  It only takes one bad experience, no matter how trivial, for a customer to look elsewhere.  Fortunately, there are many preventative measures you can implement online to help your customers resolve issues and improve the level of service you offer.

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I hope you’re not superstitious, because if you are, you may not like this post.  I’m not superstitious, although I am writing this blog post on the 13th of January – and it is a Friday.

Friday the 13th is a scary day to many people, but not to me.  However, what IS scary to me is the concept of “design by committee.”  I get chills down my spine whenever a client or potential client refers to needing to have their committee review all design layouts.  I’m going into my 13th year with NetSource, and in all of these years of experience in the development of hundreds of website projects, I have never seen a project benefit from “design by committee.” […]

Years ago I was babysitting my nephew.  He was sitting on the floor in his diapers with a boatload of toys and I was sitting on the floor next to him doing my best to entertain him.  I noticed that whatever toy of his I was playing with he wanted.  He’d reach out his little hand for the toy I had, dropping his current toy in the process.  Doing what any good and caring uncle would do, I decided to experiment on him.  I started picking up random items nearby and playing with them like they were really cool toys too.

“Brrrrrrrr!  Bam Bam Bam!” I exclaimed as I made a rolled up extension cord fly by like it was a fighter jet.  Sure enough, the little hand reached out to grab it, dropping a perfectly good Star Wars X-Wing fighter in the process.  It wasn’t long until I had 2 more Star Wars toys and a Buzz Lightyear figure that shot laserbeams from his wrist while my nephew had various cardboard boxes and an old shoe to play with.

We are naturally inclined to reach for whatever the next big thing is.  Right now, social media is that thing, and for the most part, it is worth reaching for.  But what shiny toys might we be dropping in the process?  Likely it is email marketing. […]

Last month I had the extreme privilege of being selected by NASA to report live at the launch of STS-132, the last scheduled mission for the space shuttle Atlantis.  After a thorough screening process I was issued press credentials and allowed 2 day access to the historic NASA Launch Complex 39 Press Site next to the Vehicle Assembly Building where they prep the shuttles (and the Apollo Saturn V rockets back in the 60’s and 70’s), put them on a giant crawler and move them out to the launch pad.  The funny thing is: I’m not a reporter.  But here I am at the final launch of Atlantis with news crews and media outlets from around the globe.  I’m meeting astronauts, NASA engineers and getting up close and personal viewing at the launch pad where Atlantis proudly stands getting final prepping for launch. How did I, a non-reporter, manage to trick NASA into giving me press credentials for a shuttle launch?  It’s simple: Twitter.

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We all know about Twitter and Facebook – how could we not as they have been beaten into our brains over the last year.  Most of us are likely fatigued from the overload of media attention they have generated – Facebook this, Twitter that.  Yet if you use these tools to help promote your business, you know the importance of keeping up with any news related to these two social media giants.

On a smaller scale, Twitter and Facebook are not the only games in town to pay attention to as there are newer players on the social media field.  These newer players are helping to define the future trends in social media and networking.  Here are 4 trends to watch and the web apps that are behind them: […]

Google is huge, no doubt, but one area they have struggled is in establishing a social networking platform to connect their huge user base.  The more time users spend with Google – the more opportunities for Google to monetize off of them.  Granted, they have a lot of cool and free tools to play with, but there is a reason Google Adwords appear in your Gmail inbox.  Having a social network that users can hang out on for hours at a time is the big nut Google hopes to crack, and Google’s primary social networking nutcracker for the last few years has been Orkut.

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Now that the hype has settled and the new website smell has faded, let’s take a look at Twitter and how to maximize it’s effectiveness via third party Twitter tools.  These tools come in various forms; from websites, desktop apps to mobile phone applications, there are many ways to get your tweets in order.

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This has been a busy year so far for companies trying to get noticed. Now I can understand with the recession that there is cause for concern and more reason to bring attention to your business. But attention alone doesn’t make a customer suddenly what to do more business with you. There is something to be said about familiarity too as well as what kind of attention you bring to yourself.

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