Your customers have any number of online outlets on which to spread the love (or trash your name).  Do you know what they’re saying?  Do you even know where to find that information?

Here’s a great article to give you the 411:
20 User Review Websites Critical to Small Business

Plus, don’t forget to claim your Google Places listing to take control of your business’ display on Google Maps and Local results.  Don’t know how?  We can help.  Call today.

Our designers have posted another set of Holiday Desktop Wallpapers to celebrate. They are free to download and share, and they come with our best wishes for a safe and enjoyable St. Patrick’s Day to all of our Irish (and Irish-for-the-day) customers, visitors, and friends.

~ “Beannachtam na Feile Padraig!” (Happy St. Patrick’s Day!)

Viral videos are one of the mysteries of social media marketing; most people assume “going viral” (getting people to share and view your video online, creating buzz) is pretty much luck or the domain of Fortune 500 companies with large ad agencies working for them. Steve Strauss’ article tries to present some concrete steps to help you plan and execute your own viral video.

Read it here: 7 Steps to Creating a Viral Video

If you have an online business, this article can help you kick-start the year with straightforward and affordable suggestions for getting your business, message and products out there in front of potential customers. I highly recommend it.

10 Things You Can Do to Make Your Online Business Money
by Susan L. Reid

So you have decided to do your own Search Engine Optimization. Then you have most likely come to the realization that it’s nowhere near as easy as you initially anticipated. You have also found that it is extremely hard, if not impossible, to cover the gamut of SEO without the help of some sort of tool or software. So today I’m going to go over some of the free SEO tools available online, that I have found to be extremely helpful over the early years of my SEO education. Some of these tools I still use even today, so take notice… and good luck on your endeavor. […]

Here is a very useful article by Kunur Patel at that presents what works and doesn’t work in banner ads – along with some tips to improve your campaigns.  Among the highlights: prominent logo placement, compelling and bold call-to-action, and the use of people are more important factors in online success than expensive targeting or high-profile placement.

I just learned about a great new website that recently launched but already has a wealth of collected expert knowledge –  Social Media Examiner is a free online magazine with articles and videos to help businesses take advantage of social media tools to generate sales and leads.

Enjoy! And feel free to comment below and add links to specific articles there that you find helpful.

This is an excellent article from a magazine I recieve – Business Solutions. The article below is from the Sept 2005 edition, p 14

Stop Selling Products And Services
Business Solutions, September 2005
Written by Megan Burns

One of the things I love about my job is talking with VARs and integrators, learning what successful resellers are doing, and sharing that wisdom with our readers. Some VARs have developed a niche in helping local governments obtain government financing, others are thriving in the education market, and still others are developing custom software to address a market need. The common thread is these companies don’t simply sell a product or service. I’m serious – they don’t. The successful VARs and integrators I speak with every week are selling solutions to customer problems.

Sometimes, your customer may not even know what his true problem is. In this case, investing some extra effort up front can pay off with a bigger sale. We recently featured an installation review of an integrator whose customer wanted to deploy wireless notebooks to all of its field technicians. The integrator, instead of taking the easy route and selling the company the notebooks it thought it wanted, asked a few pointed questions and spent some time riding around with the field technicians, observing how they performed their daily tasks. The integrator learned that the company not only didn’t need wireless notebooks, but its network infrastructure couldn’t support the desktops and applications it was already running. The integrator proposed upgrading the network, adding some uninterruptible power supplies and battery packs, improving the software applications, and then – in phase five of the project – deploying wireless tablets. […]