Empty plastic bags roll through a cracked and patched pavement parking lot. Shopping carts are scattered about… some maneuvering themselves unmanned through the rows of unpopulated parking spaces of the Electronics-O-Rama. The store signage is in disarray, and the glass of the storefront is fogged and dirty. The color scheme of the decrepit building is like that of a circus tent, plastered with fliers and promotional signs made with poster-board and Sharpies. However, on the inside of this dilapidated place of business is the brightest team of individuals ever to be in customer service, and their product is one in a million. No one comes close in either quality or customer satisfaction, but few customers have even thought twice about giving them the chance to prove themselves.

Electronics-O-Rama suffers from poor perceived credibility. The surface of their business, the “visual handshake,” is lacking a quality that the competition offers, though the competition can’t offer the same quality product or service.

Just how important is perceived credibility? Many small retail establishments have faded over the years to flashier, bigger, chain retailers providing the same products with worse customer service, or in some cases worse products (and customer service). What makes Best Buy more credible than Joe’s TV’s? The answer…

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While email has been around as long the Internet and may not be as “trendy” as the new social media marketing strategies, email campaigns and email marketing are still among the most popular and effective tools in an advertiser’s arsenal.   According to a recent study by the Center for Media Research, 56.8% of marketers polled “realistically” plan to use email in their advertising next year.

But even though email may be “old”, new strategies and technologies come along every day that can help you start an effective email campaign, or improve your existing one.  Below, I present five new things to try along with five things you really should avoid when planning your next email campaign.

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Sep 30, 2009

Web Language

It can be a bit confusing trying to figure out what language people are using to communicate on the web with.  “I’ve got one of those HTML pages” or “My site is dot net!” – but what does that really mean?  How can we distill something more than “My site is better than yours.” Hopefully the following information will help to clear the fog.

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Now that the hype has settled and the new website smell has faded, let’s take a look at Twitter and how to maximize it’s effectiveness via third party Twitter tools.  These tools come in various forms; from websites, desktop apps to mobile phone applications, there are many ways to get your tweets in order.

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This has been a busy year so far for companies trying to get noticed. Now I can understand with the recession that there is cause for concern and more reason to bring attention to your business. But attention alone doesn’t make a customer suddenly what to do more business with you. There is something to be said about familiarity too as well as what kind of attention you bring to yourself.

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The team at NetSource Technologies is proud to announce the launch of www.sumterchamber.org, the newly redesigned website for the Sumter County Chamber of Commerce in Florida.

This beautiful website design gives the Chamber of Commerce a fresh new look, and provides a great wealth of information for website visitors. […]

Regardless of what your business does, what services you provide or what you want to sell through E-commerce, all business web sites have at least one common need: They all need to attract visitors in order to succeed.

Obviously, volumes upon volumes of information have been produced on various tips, tricks and tactics for building both search engine rankings and site traffic. Often overlooked in the middle of that huge data dump, however, are three simple things you can do to help build your site’s search recognition and drive more visitors to your site.

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NetSource designers and programmers are proud to announce the launch of www.fbcocala.org, a website for the First Baptist Church of Ocala.

The redesigned website is a contemporary design that uses inviting colors and graphic promotional imagery. The centerpiece of the project is the powerful management console, which allows the staff at the First Baptist Church to fully control the organization and content of their website. […]