SiteSource 3 is the proprietary content management system developed by NetSource to give clients the control to update their own websites 24/7 without requiring HTML experience. If your website uses SiteSource, bookmark this article as a helpful how-to guide.

Manage Pages:

Add a Page – choose the page layout (free format, 2 column 50/50 and 2 column 50/50 top & free format bottom), enter the page title (keep in mind this is what the button will say in your navigation) and click the Add button.  Free Format (see below), allows you to use the entire body space of the page to add blocks that are the full width of your design.  2 Column 50/50 (see below), has two equally divided block sections.  2 Column 50/50 Top & Free Format Bottom (see below), has two equally divided block sections at the top and then a full-width block section at the bottom.  Keep in mind, once you add a block of content and save it, an additional block that same size will display below it so that you can add more content using that same block size.

View Deleted Pages – you can view, restore, or permanently remove deleted pages in this section.  Each deleted page will have the title, date and time it was added and date and time it was deleted.

Reorder Menu – to reorder the menu, just drag and drop them into place and click the Refresh Pages button to apply your changes to your live website.

Show / Hide Menu Buttons – on the right side of each button there is an eye that will either be open or closed.  If the eye is open, the button is shown in your website navigation.  If the eye is closed, that button does not display in your website navigation, but it’s still an active page on your website and can link to it from text or images on any page of your website.

Adding Pages to Site Map – by default when you add a new page to your website, it will display that page link on your sitemap page (link in footer).  If for some reason you do not want that page to display on the site map page, click on Manage Pages, click on the button for the page you want to edit and click the “Displayed in Sitemap” button.  To add it back to the Site Map page, click the “Hidden in Sitemap” button to change it back to Displayed in Sitemap.


Page Settings

Page Path – this is what displays in the URL for that specific page (**Do not change this on your homepage.)

Title – should be unique for each page, 60 characters or less, relevant to the content, contain the best keywords for that specific page and use the most relevant keywords at the beginning of the title. Use geographic terms if local search is important.

Meta Keywords – words or phrases that pertain to the content on the individual page that should be relevant to the content and contain the best keywords for the page, no more than 15 keywords per page should be used. At this time, Meta Keywords are not an important factor in SEO, so we recommend leaving them blank.

Meta Description – this information is what is shown most often in search engine results, so the text you put here should be used to draw attention and pique their interest to click the link. The description should be 150 characters or less, unique for each page, concise and contain the best keywords relevant to the page content.

To make changes to these fields just put your cursor in the field you want to edit and start typing.  When you are done, make sure you click the Save button to upload those changes to your website.


Document Library: upload documents here to use within content blocks on your website.

Files – the allowed file types in this folder are doc, docx, pdf, zip files… documents.

Images – the allowed file types in this folder are bmp, gif, jpeg, jpg and png.


Form Submissions:

This page will contain each of the form submissions visitors have sent to you via forms on your website.  You will still receive those emails in the account that form is set up to submit to – these email submissions are copies.


Pencil / Monitor icon:

To the right of the Form Submission you’ll notice there is a pencil icon; this means that you are in edit mode.  If you want to see what the page you are on looks like to visitors, click that pencil to switch to view mode, which will display a monitor.  To switch back to edit mode, click the monitor icon.


On-page Components


Persistent blocks – Persistent means that these blocks of content appear in that same spot on all the pages of your website.  This allows you to add common content, such as address, phone number, hours, etc., to the homepage one time and have it shown throughout your website.  To edit the content with a persistent block, click on it and the editor page will appear.  Make your changes and click the Save button to upload them to your live website.

Current blocks – to edit current blocks on the page, click on them and the editor will display so that you can make your changes.  Make sure to click the Save button to upload those changes to your live website.  You’ll also notice that each block has buttons for hide and delete in the top right corner.  When you click hide on a block, it will turn it red, which means that it’s not displaying on your live website.  To show it, click the Show button.  To delete a block, click the delete button, it will ask you if you are sure of this action and if you click OK.  This action can’t be undone; once you delete a block of content it’s gone for good.

Add block – below current content blocks, you will see a green section that says “Add Block”.  When you add a block, you’ll have the following options:

On the right side of the Image Slideshow window, you’ll choose the size of the slideshow, the time between slide transitions and transition effect.  Click the Save button to place or update the slideshow on your website. Important Note: if you have a slideshow on your home page, ask your designer or sales rep to provide the recommended dimensions for your images in this slideshow.

The slideshow choices are as follows:
Responsive – the images will keep the ratio of the picture while fixed to the size of the container.
16:9 – all images will form to the same ratio.  (Example, if the slideshow is 800px, all images will fix to an 800×450 size.)
16:10 – all images will form to the ratio of 16:10.  (Example, if the slideshow is 800px, all images will fix to an 800×500 size.)
4:3 – all images will form to ratio of 4 by 3.  (Example, if the slideshow is 800px, all images will fix to an 800×600 size.)

Other Tips:

  • Fly-Out Menus – Once you’ve created a page, you can organize it under a parent page. Under Manage Pages, click and drag to drop the new page into the parent page.
  • Headings <H1>, <H2>, <H3>, <H4>, <H5> and <H6> – When creating or editing a page there’s a few simple rules to keep in mind:
    • Use only one <H1> heading per page to strengthen your SEO.
    • Your <H1> tag should include your best keywords for the page that are relevant to the specific content. If local search is a focus for your website, it is good to include geographic terms relevant to the content on the page.
    • Use <H2> –  <H6> headings for section subtitles, making sure to include the most important keyword for that section. They should be of decreasing importance (ex: <H3> is more important than <H4>)
  • Images – When adding images to your website, make sure you add a unique title to each image so that the search engines can index them.

Feel free to contact us if you need help! 800-709-3240


There are many reasons why customer service is important to your success as a company.  The main reason is customer service can cost you repeat and future business if it is bad.  No matter how niche your business may be, with the whole world online, competition is fierce.  It only takes one bad experience, no matter how trivial, for a customer to look elsewhere.  Fortunately, there are many preventative measures you can implement online to help your customers resolve issues and improve the level of service you offer.


Robert KeddieLg

What is your name?

Robert Wayne Keddie

Do you have any nicknames

Well, nicknames, no but derivatives of my official name Robert such as – Bobby, Bob, Robby and Rob.

When is your birthday?

August 29th…my Mom said when I was born, there was sudden thunder and lightning.



What is your name?

Michael Christopher Mathews

Do you have any nicknames

My competitive softball buddies have been known to call me “Mashews” since I still have a propensity to hit lots of homeruns even though my collegiate baseball days are quite a bit behind me.

When is your birthday?

June 3rd


We’re a little under a week away from the April 21st mobile search deadline and we know that you’re thinking, “This is the end!” And if this was Penguin/Panda, we’d be right there with you, screaming that the sky was falling and everything (non-mobile) was coming to an end. However, It’s not.


AdWeek Chats happen every Wednesday from 2-3 pm on Twitter and they always cover very interesting topics about ads and the world of marketing. Yesterday, we had a great discussion about Millennials and how their introduction to the industry is creating a lot of changes. Being a team that has a lot of millennial members, we were really involved with and fascinated by the discussion.
Here are a few of the highlights from the chat:

As search engines have evolved, so has the process of getting your website indexed and ranking well on them. It’s no longer possible to add some keywords to your website and expect it will be returned in search results when someone searches using those terms. Search engines today return results based on what they interpret the searcher’s query to mean, rather than by just picking out certain “key” words or phrases.